How far in advance can I book?
As a rule of thumb, you should make your reservation about one year prior to the date of the wedding.
I want to come and view the facility. Do I need to make an appointment?
You must make an appointment, so we can ensure that you the ballroom is available. Also, you get to meet with an event manager to discuss all of the details necessary to make your special day run flawlessly, and answer any questions that you may have.
We are looking to host a rehearsal. Is that allowed?
Please contact your event manager to see if another event is booked the day before your wedding. Based on availability.
Can the location be used for both the ceremony and reception?
We strongly advise you to have a separate location for each event. The UCF FAIRWINDS Alumni Center has two ceremony locations that help to provide a smooth and convenient transition from ceremony to reception.
What ceremony locations do you have? And, if I choose to have an outdoor ceremony, what happens if it rains the day of the wedding?
We have two outdoor ceremony locations. Please see our space capacity charts for details on capacities. Also, please note that we reserve a back-up location for any outdoor ceremony locations.
How long do we have the reception room?
Your room rental is good for an 8 hour rental. All events must conclude by 11:00 p.m.
Are there any overtime charges if we run over our rental time?
Yes, overtime charges may apply. Please speak with an event manager for details.
Are there certain days of the week, or times of day, when the price is discounted?
Alumni always receive great rates! Also, there is an additional weekend cleaning fee of $300 on Saturdays and Sundays, so events that take place during the week would not incur that charge.
What is the deposit, and when is it due to secure the date? Can you hold a date without a deposit?
Once you have decided on your date, you will fill out an online reservation form. Your event manager will create a preliminary contract and invoice based on the needs requested in the reservation. Once the contract is signed and
we receive a 50-percent deposit of the rental fee, your date will be confirmed. We do not hold dates.
What types of payments do you take?
We accept most major credit cards, cash and checks.
What is the schedule of payments?
The initial deposit of 50% of the rental fee is due when you first sign your agreement, the next payment is due the Friday prior to the event.
What is the cancellation policy?
Events that are cancelled within 30 days of the event will result in total forfeiture of the deposit. Events that are cancelled outside of 30 days of the event will result in a 50% forfeiture of the deposit. Clients will be given the opportunity to reschedule the event within a three-month period of the original event date, wherein the remaining 50% of the original deposit may be forwarded as partial deposit on the new date. The additional 50% deposit on the new date must be received with a new contract to be considered fully executed. If attempts to reschedule said event are not successful, the entire deposit will be forfeited.
Do you have onsite wedding planners and coordinators, or may we bring our own?
You may work with your own coordinators and preferred vendors. We do not provide wedding coordination.
Will the person I book the wedding with be the same person I work with throughout the entire planning process, and will that person be on hand the day of the wedding?
Your event manager will be your contact throughout the entire planning process. The day of the wedding, professional staff will be on hand to assure a smooth and successful event.
Can I use my own caterer or do we have to use your preferred caterers?
All catering must be coordinated with an approved caterer of the university, with the exception of the wedding cake. The list of approved caterers consists of on- and off-campus businesses. View the approved caterers list.
Can we reserve a dressing room for the bride and attendants?
Yes. Please let your event manager know of your needs, and they will ensure you have dressing areas for your wedding party.
Can I place a temporary hold on a date without a deposit?
No. If the date is available, we will inform you of its availability, but we cannot offer courtesy holds. Space may be reserved by completing the online reservation form, signing the contract and paying the proper deposit.
Is alcohol permitted?
Yes, clients may coordinate their own alcohol through an approved caterer, same as food. We do require a licensed vendor to serve the alcohol during the event.
Do you allow candles?
Candles are permitted as long as the flame is enclosed in hurricanes or votives (no open flames are permitted).
, '03: Coordinator, Events and Sales, 407.823.1978Louis Lubin
, '97: Associate Director, Events and Facilities, 407.823.2278